Question 1

How often does HIPAA require a security risk assessment?

Accepted Answer

HIPAA does not specify a fixed frequency, but the HHS Office for Civil Rights has consistently stated that risk assessments should be conducted at least annually and whenever significant changes occur in your environment, such as new EHR systems, office relocations, staff changes, or new clinical workflows. In practice, annual assessments are the industry standard and the minimum expectation during an OCR investigation. We conduct thorough annual risk assessments and update them as your environment changes throughout the year.

Question 2

We are a small practice. Are we really a target for hackers?

Accepted Answer

Yes. Small practices are disproportionately targeted precisely because attackers know they typically have weaker defenses, less security training, and smaller IT budgets. Automated attack tools scan the entire internet for vulnerable systems. They do not care how many employees you have. If your systems are exposed, you will be found. The OCR "Wall of Shame" includes numerous breaches affecting practices with fewer than 50 employees. Our cybersecurity programs are designed to be right-sized and affordable for practices of every size, from solo practitioners to large multi-specialty groups.

Question 3

Can you secure our EHR system without disrupting patient care?

Accepted Answer

Absolutely. We have been working with healthcare EHR systems since 2002, including Allscripts, eClinicalWorks, athenahealth, and many others. We understand that clinical downtime is not an option. All security implementations are planned around your clinical schedule, performed during maintenance windows or after hours, and tested extensively before going live. Our approach is designed to strengthen security without creating friction for clinicians, nurses, or administrative staff accessing the systems they depend on for patient care.

Question 4

What is the difference between HIPAA compliance and actual cybersecurity?

Accepted Answer

This is a critical distinction that many healthcare organizations miss. HIPAA compliance is the regulatory floor. It establishes minimum standards for protecting ePHI. But compliance alone does not make you secure. An organization can technically satisfy HIPAA requirements and still be vulnerable to modern attack techniques. True cybersecurity goes beyond compliance to implement defense-in-depth strategies, real-time threat detection, proactive threat hunting, and continuous security testing. Our approach delivers both: full HIPAA compliance as the baseline, plus the advanced security controls that actually stop today's attackers.

Question 5

How do you handle medical device security?

Accepted Answer

Medical devices present unique challenges because many run legacy operating systems that cannot be updated, were not designed with cybersecurity in mind, and communicate using proprietary protocols. Our approach includes comprehensive device inventory and classification, network segmentation to isolate medical devices from the broader clinical network, micro-segmentation for high-risk devices, anomaly detection that monitors device communication patterns for signs of compromise, and virtual patching through network-level controls when device-level patching is impossible. We work within the constraints of FDA-cleared devices while maximizing security.

Question 6

What should we do immediately if we suspect a breach?

Accepted Answer

Call us immediately at 919-348-4912. Time is critical during a breach. While you wait for our response team, do not shut down systems unless actively directed to do so, as this can destroy forensic evidence. Do not communicate about the incident over potentially compromised email. Document everything you observe, including timestamps. Isolate affected systems from the network if possible without powering them off. Our incident response and digital forensics team will take over from there, containing the threat, preserving evidence, and guiding you through HIPAA's breach notification requirements.

Question 7

Do you also provide managed IT services for healthcare?

Accepted Answer

Yes. In addition to our cybersecurity services, we provide comprehensive managed IT services for healthcare organizations. This includes help desk support for clinical staff, EHR system administration, HIPAA-compliant cloud hosting, network management, hardware procurement, and day-to-day IT operations. Having one partner handle both your IT infrastructure and your cybersecurity eliminates the dangerous gaps that occur when multiple vendors point fingers at each other during a crisis.

Question 8

How do you secure telehealth platforms?

Accepted Answer

Telehealth security requires a multi-layered approach. We implement end-to-end encryption for video and audio sessions, multi-factor authentication for provider access, secure configuration of video conferencing platforms, encrypted data transmission for patient records shared during virtual visits, session logging and audit trails for HIPAA compliance, and mobile device management for providers conducting telehealth from personal devices. We also evaluate your telehealth platform vendor's security posture and BAA compliance to ensure the entire chain of custody for patient data is protected.

Cybersecurity Built For Healthcare

Why Healthcare Is Under Siege

The Threats

Our Defenses

Healthcare Cybersecurity Services

HIPAA Security Risk Assessment

Managed Detection and Response

Medical Device Security

Email and Phishing Protection

Vulnerability Management

Incident Response and Forensics

Unprotected vs. Protected

$9.77M Average Breach Cost

Ransomware Shuts Down Care

HIPAA Penalties Up to $2.1M/Year

Zero Client Breaches

Layered Ransomware Defense

Audit-Ready Compliance

Healthcare Cybersecurity Questions

Protect Your Healthcare Organization Today