EDR Solutions

Endpoint DetectionAnd Response (EDR)

Traditional antivirus misses modern threats. Our managed endpoint detection and response solution delivers real-time behavioral analysis, automated threat containment, and expert-driven investigation across every workstation, server, and laptop in your environment. 24/7 protection backed by 24+ years of cybersecurity expertise.

CMMC-RP Certified|BBB A+ Since 2003|24+ Years Experience|DFE #604180

What Is Endpoint Detection and Response?

Endpoint detection and response (EDR) is a cybersecurity technology that continuously monitors endpoint devices such as workstations, laptops, servers, and mobile devices for suspicious activity that traditional antivirus and firewalls miss. Unlike signature-based antivirus that compares files against a known malware database, EDR uses behavioral analysis, machine learning, and threat intelligence to detect fileless attacks, living-off-the-land techniques, zero-day exploits, and advanced persistent threats in real time.

An EDR platform collects telemetry from every endpoint in your environment, including process execution, file modifications, registry changes, network connections, and user activity. This data is analyzed continuously by both automated engines and human analysts to identify indicators of compromise (IOCs) and indicators of attack (IOAs). When a threat is detected, EDR can automatically isolate the compromised endpoint, kill malicious processes, and alert your security team, all within seconds of detection.

The forensic data collected by EDR is equally valuable after an incident. Complete process trees, timeline reconstructions, and file-level activity logs give investigators the evidence they need to understand how an attack unfolded, what data was affected, and how to prevent recurrence. This forensic capability is also critical for regulatory compliance in industries that require incident documentation and breach notification.

Why Traditional Antivirus Is No Longer Enough

Signature-based antivirus was designed for a threat landscape that no longer exists. Modern attackers use fileless malware that runs entirely in memory, legitimate system tools like PowerShell and WMI to execute attacks (living-off-the-land), and polymorphic code that changes its signature with every execution. According to industry research, over 70% of successful breaches now involve techniques that traditional antivirus cannot detect.

EDR closes this gap by monitoring behavior rather than signatures. Instead of asking "is this file known to be malicious?", EDR asks "is this process behaving in a way that indicates compromise?" This behavioral approach catches novel attacks that have never been seen before, zero-day exploits with no available patch, and insider threats where the attacker is using legitimate credentials.

Comparison

EDR vs. Antivirus vs. XDR

Understanding the differences between endpoint protection approaches helps you choose the right level of security for your organization.

Traditional Antivirus

  • Signature-based detection only: misses unknown threats
  • Reactive: blocks known bad files, ignores behavioral anomalies
  • No forensic data: limited visibility into what happened during an incident
  • No containment: cannot isolate compromised endpoints automatically

EDR (What We Deploy)

  • Behavioral analysis + ML: detects fileless, zero-day, and living-off-the-land attacks
  • Proactive: continuous monitoring with real-time threat hunting
  • Full forensics: process trees, timelines, file activity for complete investigations
  • Automated containment: isolate endpoints in seconds to stop lateral movement

What about XDR? Extended Detection and Response (XDR) builds on EDR by correlating telemetry across endpoints, network, cloud, email, and identity systems into a unified detection platform. Our Managed XDR Suite provides this broader visibility for organizations that need cross-domain threat correlation. For most organizations, EDR is the essential foundation, and XDR is the next step as your security program matures.

Process

How Our EDR Works

From deployment to ongoing protection, our managed EDR service handles every step so your team can focus on business operations.

01

Deploy lightweight agents to every endpoint: workstations, servers, laptops

02

Monitor continuously: collect process, file, network, and user telemetry 24/7

03

Detect threats: behavioral analytics and ML identify anomalies in real time

04

Respond immediately: auto-isolate compromised endpoints and alert SOC analysts

Capabilities

Key EDR Features

Every capability your security program needs to detect, contain, investigate, and recover from endpoint threats.

Behavioral Analytics

Continuous monitoring of process behavior, file access patterns, and system calls to detect anomalies that signature-based tools miss. Identifies suspicious activity even when no known malware signature exists.

Machine Learning Detection

AI models trained on millions of threat samples classify files and behaviors in milliseconds. Catches zero-day malware, polymorphic threats, and novel attack techniques before they execute.

Automated Containment

When a threat is confirmed, EDR automatically isolates the compromised endpoint from the network while maintaining management connectivity. Lateral movement is stopped within seconds, not hours.

Forensic Timeline

Complete process trees, file modification logs, registry changes, and network connection history for every endpoint. Investigators get a full attack reconstruction without needing separate forensic tools.

Proactive Threat Hunting

Our SOC analysts proactively search for indicators of compromise across your environment using threat intelligence feeds, YARA rules, and custom queries tailored to your industry.

Zero-Day Protection

Behavioral detection catches exploits that target unpatched vulnerabilities. Even when a vendor has not released a patch, EDR identifies and blocks exploitation attempts based on anomalous process behavior.

Compliance Reporting

Pre-built reports for HIPAA, CMMC, PCI DSS, and SOC 2 audit requirements. Demonstrate continuous endpoint monitoring, incident response capability, and forensic readiness to auditors and regulators.

24/7 SOC Monitoring

Our managed detection and response team monitors EDR alerts around the clock. Every alert is triaged, investigated, and escalated according to severity. You get human analysis, not just automated notifications.

Industries

Industries We Protect

EDR is essential for any organization that handles sensitive data, faces regulatory requirements, or operates in a high-threat environment.

Healthcare and HIPAADefense ContractorsFinancial ServicesLegal FirmsManufacturingGovernment and MunicipalitiesProfessional ServicesEducationReal EstateNonprofit Organizations
Why PTG

Security Expertise You Can Trust

Technical Credentials

  • Craig Petronella: CMMC-RP, CCNA, CWNE, DFE #604180
  • Entire team is CMMC Registered Practitioner certified
  • Certified Digital Forensics Examiner on staff for incident investigation
  • Serving clients since 2002

Managed Service Advantage

  • We deploy, tune, monitor, and respond on your behalf
  • No additional security staff required on your end
  • BBB A+ rated since 2003 with local Raleigh, NC presence
  • Cross-framework compliance: HIPAA, CMMC, PCI DSS, SOC 2
FAQ

Frequently Asked Questions

What is endpoint detection and response (EDR)?

Endpoint detection and response is a cybersecurity technology that monitors endpoint devices in real time for suspicious behavior. Unlike traditional antivirus that relies on known malware signatures, EDR uses behavioral analysis and machine learning to detect fileless attacks, zero-day exploits, and advanced persistent threats. It also provides automated containment and forensic investigation capabilities.

How is EDR different from antivirus?

Traditional antivirus compares files against a database of known malware signatures. If a threat is not in the database, it passes through undetected. EDR monitors process behavior, file access patterns, network connections, and system calls to detect anomalies regardless of whether the threat has been seen before. EDR also provides automated containment, forensic data, and threat hunting capabilities that antivirus lacks entirely.

Do I still need antivirus if I have EDR?

Most modern EDR platforms include next-generation antivirus (NGAV) functionality as a built-in component, so you typically do not need a separate antivirus product. The EDR agent handles both signature-based and behavioral detection in a single agent, simplifying management and reducing endpoint resource consumption.

How long does EDR deployment take?

For most organizations, EDR deployment takes 1 to 2 weeks. The lightweight agent installs in minutes per endpoint and can be pushed through your existing management tools (Group Policy, Intune, SCCM). We handle agent configuration, policy tuning, and baseline establishment during the first two weeks to minimize false positives.

What happens when EDR detects a threat?

When a threat is detected, the EDR platform can automatically isolate the compromised endpoint from the network to prevent lateral movement. Our SOC team is alerted immediately and begins investigation. You receive a notification with threat details, containment status, and recommended next steps. For confirmed incidents, we provide full forensic analysis and remediation guidance.

Does EDR slow down my computers?

Modern EDR agents are designed to be lightweight, typically consuming less than 1-2% of CPU and under 150 MB of RAM. The agent runs in the background and is transparent to end users. Performance impact is negligible compared to legacy antivirus products that perform full-disk scans.

Is EDR required for compliance?

While no regulation mandates "EDR" by name, the continuous monitoring, incident detection, and forensic capabilities that EDR provides are effectively required by HIPAA (audit controls, incident response), CMMC Level 2 (SI.L2-3.14.6, SI.L2-3.14.7), PCI DSS (Requirement 10), and SOC 2 (CC7.2, CC7.3). EDR is the most practical way to satisfy these requirements. Our cybersecurity services team can map EDR capabilities to your specific compliance framework.

Can EDR protect remote workers?

Yes. EDR agents protect endpoints regardless of location. Whether an employee is working from the office, home, a coffee shop, or traveling internationally, the agent monitors behavior, detects threats, and can isolate the device if compromised. Cloud-based management means your security team has full visibility into every endpoint without requiring a VPN connection.

Training

Cybersecurity Training for Your Team

Technology alone does not stop breaches. Equip your workforce with the security awareness training they need to recognize and respond to threats before they reach your endpoints.

The 39-Layer Cybersecurity Framework

A comprehensive, self-paced course covering all layers of modern cybersecurity defense, from network perimeter to endpoint protection to human factors. Understand how EDR fits into a complete security architecture and why layered defense is essential.

Get Started

Protect Every Endpoint in Your Organization

Deploy managed EDR across your environment. We handle deployment, tuning, 24/7 monitoring, and incident response so you can focus on running your business.