SOC as a Service 24/7 Security Operations
Get enterprise-grade security operations without the seven-figure price tag of building your own SOC. Petronella Technology Group delivers 24/7 threat monitoring, detection, and response through a team of certified analysts backed by AI-augmented SIEM, EDR, and XDR technologies. We watch your network so you can focus on running your business.
What Is SOC as a Service?
A Security Operations Center (SOC) is the nerve center of any cybersecurity program. SOC as a Service (SOCaaS) outsources that entire function to a managed provider, giving you the same protection that Fortune 500 companies maintain in-house.
Traditional in-house SOCs require enormous investments: dedicated physical space, SIEM licensing, threat intelligence feeds, and a minimum of eight to twelve full-time analysts to provide genuine 24/7 coverage across three shifts. According to industry data, building an in-house SOC costs between $1.5 million and $4 million in the first year alone, with annual operating costs of $1 million or more. For most small and mid-size businesses, that math simply does not work.
SOCaaS eliminates those barriers. You get round-the-clock monitoring, expert-level threat analysis, and rapid incident response for a predictable monthly fee. Our analysts integrate directly with your existing infrastructure, providing the same vigilance as an internal team without the hiring, training, and retention challenges that plague the cybersecurity talent market.
$1.5M-$4M First-Year Investment
Physical facility, SIEM licensing, hardware, and initial staffing costs before you monitor a single alert.
8-12 FTEs Required for 24/7
Three shifts of analysts, plus a SOC manager and threat intelligence lead. Average analyst salary: $95K-$130K.
6-12 Month Ramp-Up
Hiring, training, building playbooks, tuning detection rules, and integrating tools takes half a year or longer.
Predictable Monthly Fee
Enterprise-grade SOC for a fraction of the cost. No capital expenditure, no surprise licensing fees.
Full Team from Day One
Certified analysts, threat hunters, and incident responders ready to protect your environment immediately.
Operational in Days
Agent deployment, log integration, and initial tuning completed in a matter of days, not months.
What Our SOC Monitors
We protect every layer of your environment with continuous visibility across endpoints, networks, cloud workloads, email, and identity systems.
SIEM / Log Management
Centralized collection and correlation of logs from firewalls, servers, applications, and cloud platforms. Our SIEM processes millions of events per day, applying behavioral analytics and threat intelligence rules to surface genuine threats from the noise. Every log is retained for compliance and forensic purposes.
Endpoint Detection and Response
Next-generation EDR agents on every workstation, laptop, and server. We monitor process execution, file changes, registry modifications, and memory-resident threats. When a malicious process is detected, our analysts can isolate the endpoint in seconds, stopping lateral movement before it starts.
Network Traffic Analysis
Deep packet inspection and NetFlow analysis identify command-and-control beaconing, data exfiltration, and lateral movement within your network. We monitor east-west traffic between internal systems, not just north-south traffic at the perimeter, catching threats that bypass firewall rules.
Cloud Workload Protection
Native integration with AWS CloudTrail, Azure Activity Log, Google Cloud Audit, and Microsoft 365 Unified Audit Log. We detect misconfigurations, unauthorized API calls, privilege escalation, and anomalous data access across your cloud estate with the same rigor we apply to on-premises infrastructure.
Email Security Monitoring
Continuous analysis of inbound and outbound email for phishing, business email compromise (BEC), and credential harvesting. We correlate email-borne threats with endpoint and identity telemetry to detect multi-stage attacks, such as a phishing email followed by credential theft and lateral movement.
Identity and Access Monitoring
Real-time monitoring of Active Directory, Azure AD, Okta, and other identity providers. We track authentication events, privilege changes, service account anomalies, and impossible travel detections. Compromised credentials are the number-one attack vector, and identity monitoring is how we catch them early.
Alert Triage and Incident Response
We do not just detect threats. We investigate, contain, and remediate them so your team is never left holding the bag at 2 AM.
Every alert that enters our SOC passes through a structured triage workflow. Tier 1 analysts validate the alert using contextual enrichment, eliminating false positives before they reach your inbox. Genuine threats escalate to Tier 2 analysts for deep investigation, where they correlate indicators across your entire environment to understand the full scope of the attack. Critical incidents escalate to our Tier 3 threat hunters and incident responders who execute containment actions in real time.
Our response capabilities include endpoint isolation, account suspension, firewall rule deployment, and DNS sinkholing. Every action is documented with timestamps and analyst notes, giving you a complete audit trail that satisfies CMMC, HIPAA, PCI DSS, and SOC 2 requirements. For managed detection and response clients, we handle the full lifecycle from alert through remediation. For monitoring-only clients, we provide actionable playbooks so your internal team can respond with confidence.
Alert ingestion and automated enrichment
Tier 1 validation and false positive filtering
Tier 2 investigation and scope analysis
Containment and threat neutralization
Root cause analysis and remediation
Post-incident report and lessons learned
Our Technology Stack
We combine best-in-class security tools with proprietary automation to deliver faster detection and lower false positive rates than any single vendor solution.
Detection and Analytics
- Next-gen SIEM with behavioral analytics and machine learning detection models that adapt to your environment
- Extended Detection and Response (XDR) that correlates endpoint, network, email, and cloud signals into unified incidents
- Threat intelligence from 50+ commercial and open-source feeds, enriched with industry-specific context
- User and Entity Behavior Analytics (UEBA) to detect insider threats and compromised accounts
Response and Automation
- SOAR platform for automated playbook execution, reducing mean time to respond from hours to minutes
- Automated endpoint isolation, account lockout, and network quarantine for confirmed threats
- Integration with your ticketing system (ServiceNow, ConnectWise, Jira) for seamless workflow
- Custom detection rules tuned to your specific environment, reducing false positives by up to 90%
SOC vs SIEM vs MDR
These three security models overlap but serve different needs. Understanding the distinction helps you choose the right level of protection for your organization.
| Capability | SIEM Only | MDR | SOC as a Service |
|---|---|---|---|
| Log Collection | Yes | Limited | Yes (comprehensive) |
| Threat Detection | Rule-based | AI + human analysts | AI + human analysts + UEBA |
| Alert Triage | Your team | Provider team | Tiered analyst team (T1/T2/T3) |
| Incident Response | Your team | Provider-led | Provider-led with custom playbooks |
| Threat Hunting | Not included | Basic proactive | Dedicated threat hunters |
| Compliance Reporting | Raw logs only | Basic reports | Audit-ready reports (CMMC, HIPAA, PCI) |
| Internal Staffing | 3-5 analysts needed | 1 liaison | 0-1 liaison |
| Typical Annual Cost | $200K-$500K + staff | $150K-$400K | $180K-$500K (all-inclusive) |
| Best For | Orgs with existing SOC | Orgs needing fast coverage | Orgs wanting full outsource |
Not sure which model fits? Read our detailed MDR vs SIEM comparison or call us for a free consultation.
Industries We Protect
Our SOC serves organizations across regulated and high-risk verticals where compliance mandates and data sensitivity demand continuous security monitoring.
Why Trust PTG With Your Security Operations
Petronella Technology Group has been protecting businesses since 2002. Our team holds certifications that matter in regulated environments.
24+ Years of Cybersecurity
Founded in 2002, PTG has served clients across healthcare, defense, finance, and legal verticals. We have protected organizations through every major threat evolution from Code Red to modern ransomware.
CMMC Registered Practitioner Org
Our entire team is CMMC-RP certified, meaning we understand the compliance requirements of defense contractors and can map SOC outputs directly to CMMC Level 2 practices for audit readiness.
Craig Petronella: CMMC-RP, CCNA, CWNE, DFE #604180
Our founder holds certifications in network security, wireless engineering, and digital forensics. His hands-on expertise informs every detection rule, playbook, and escalation procedure our SOC uses.
BBB A+ Rating Since 2003
Over two decades of A+ accreditation with the Better Business Bureau reflects our commitment to transparency, ethical business practices, and client satisfaction in everything we deliver.
Frequently Asked Questions
How quickly can you deploy SOC as a Service?
Most deployments are fully operational within five to ten business days. We deploy lightweight agents to your endpoints, configure log forwarding from your firewalls and cloud platforms, tune initial detection rules, and begin 24/7 monitoring. Complex environments with multiple sites or legacy systems may take two to three weeks.
Do you replace our existing security tools?
Not necessarily. We integrate with your existing security stack wherever possible, including firewalls, EDR agents, cloud-native security tools, and identity providers. If gaps exist, we recommend best-in-class tools as part of our onboarding assessment. Our goal is to maximize the value of your current investments, not rip and replace.
What is your mean time to detect and respond?
Our average mean time to detect (MTTD) is under 15 minutes for known threat patterns and under four hours for novel threats requiring behavioral analysis. Mean time to respond (MTTR) depends on the severity: critical threats are contained within 30 minutes, and high-severity incidents within two hours. These SLAs are documented in our service agreement.
How does SOCaaS support compliance requirements?
Our SOC generates audit-ready reports mapped to CMMC, HIPAA, PCI DSS, SOC 2, and NIST 800-171 controls. We provide evidence of continuous monitoring, incident response documentation, log retention, and access reviews. Many clients use our reports directly in their compliance audits, saving hundreds of hours of manual evidence gathering.
What happens when you detect a real threat?
We follow a documented escalation procedure. For critical threats, we take immediate containment actions such as isolating the affected endpoint or suspending the compromised account while simultaneously notifying your designated contacts via phone and email. We then conduct a full investigation, provide a root cause analysis, and deliver a post-incident report with remediation recommendations.
Can you monitor our cloud and on-premises environments together?
Absolutely. Hybrid monitoring is one of our core strengths. We correlate signals across on-premises servers, cloud workloads (AWS, Azure, GCP), SaaS applications (Microsoft 365, Google Workspace), and remote endpoints to provide a unified security view. Threats that span multiple environments are especially dangerous, and our cross-domain correlation catches what siloed tools miss.
How is SOCaaS different from managed XDR?
Managed XDR focuses specifically on correlating endpoint, network, and cloud telemetry through a unified detection platform. SOCaaS is broader: it includes XDR capabilities plus SIEM, vulnerability management, compliance reporting, and dedicated analyst teams. Think of managed XDR as the detection engine and SOCaaS as the full security operations wrapper around it.
What size company is SOCaaS designed for?
We serve organizations from 50 to 5,000 endpoints. Businesses under 50 endpoints typically benefit from our managed detection and response offering, while organizations over 5,000 endpoints may need a hybrid model with an internal liaison working alongside our SOC team. Most of our SOCaaS clients fall in the 100-to-1,000 endpoint range.
Strengthen Your Security Knowledge
Our Training Academy offers self-paced courses on cybersecurity frameworks, threat detection, and compliance. Build internal expertise to complement your SOC investment.
Related Security Services
Get Enterprise SOC Protection Today
24/7 security operations, predictable pricing, zero hiring headaches. Schedule a free consultation to see how SOCaaS fits your environment and compliance requirements.